Service Details

Details Below

Common Service Questions

Insurance assistance

we assist customers by helping them connect with trusted insurance agents and local providers at the time of purchase. While we can help you find options and guide you through the process, we cannot guarantee insurance approval or coverage. Final eligibility is determined by the insurance company you choose.

How do I schedule a service appointment?

To schedule service, call our service coordinator, Oscar, at (256) 344-2184. He will help you book with one of our trusted local mechanic partners.

How do I schedule warranty work?

For any warranty-related repairs (applies only to eligible traditional finance customers), please call the dealership directly so we can verify your coverage and schedule the appropriate repair shop.

Do BHPH vehicles come with a warranty?

Buy Here Pay Here vehicles do not include warranty coverage. However, we work closely with several trusted local mechanics to offer affordable repair options for BHPH customers.

Do you have an on-site service center?

We do not operate a full in-house shop, but we partner with reliable local vendors who handle inspections, maintenance, and repair work for our customers.

Can I bring my own mechanic to inspect a vehicle before buying?

Yes! We encourage customers to bring any mechanic they trust for a pre-purchase inspection. Transparency is important to us, and we want you to feel confident in your decision.

What should I do if my vehicle has an issue after purchase?

Contact us first. We will guide you to the correct mechanic partner and help you determine whether the issue qualifies under any available coverage or goodwill assistance.

Sales & Service Support

At Mike Richards Automotive, we focus on providing dependable, affordable pre-owned vehicles for every type of customer — whether you’re buying through traditional financing or Buy Here Pay Here. Our inventory includes a wide range of cars, trucks, and SUVs that are hand-selected and inspected for quality.

We believe in transparency, honesty, and helping every customer get into a reliable vehicle regardless of credit situation. Whether you have great credit, no credit, or you’re rebuilding, our team works hard to match you with the right financing option and the right vehicle.

Have a trade-in? Bring it by for a quick on-the-spot appraisal. We offer competitive trade values and make the process simple and stress-free. Our goal is fast approvals, fair deals, and getting you on the road in a car you love — the same day.

While we do not operate a full on-site service center, Mike Richards Automotive works closely with trusted local mechanic partners to ensure our customers receive reliable maintenance and repair support. Whether it’s basic service, diagnostic work, or repairs, our vendors provide quality service at fair pricing. For Buy Here Pay Here customers, these partnerships help keep vehicles maintained affordably, and for traditional finance customers, extended warranty options may be available depending on approval.

Quality Pre-Owned Vehicles

At Mike Richards Automotive, we specialize in high-quality pre-owned vehicles — not new cars. Every vehicle on our lot is hand-selected, inspected, and priced to give customers the best value possible. Whether you need a reliable daily driver, a family SUV, or a performance vehicle, our inventory is updated weekly with fresh arrivals. Our team focuses on transparency, fair pricing, and helping every customer — regardless of credit — find a vehicle they feel confident driving.